PRIVACY POLICY

Privacy Policy – Moving Kilos

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from movingkilos.com (“the Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

We also collect information about:

  • Pages or products you view

  • Referring websites or search terms

  • How you interact with the Site

We refer to this as “Device Information.”

How We Collect Device Information

We use the following technologies:

  • Cookies – small data files stored on your device (you can disable these in your browser settings)

  • Log files – track actions on the Site (IP address, browser type, timestamps, etc.)

  • Web beacons / pixels / tags – used to understand browsing behaviour

Order Information

When you make (or attempt to make) a purchase, we collect:

  • Name

  • Billing & shipping address

  • Payment details (processed securely via payment providers)

  • Email address

  • Phone number

We refer to this as “Order Information.”

Personal Information

When we refer to Personal Information, we mean both:

  • Device Information

  • Order Information

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders (including payment, shipping, confirmations)

  • Communicate with you

  • Detect and prevent fraud or risk

  • Improve and optimise our website experience

  • Provide marketing and promotional content (only if you opt in)

3. Sharing Your Information

We share your data with trusted third parties to operate our business:

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also share information to:

  • Comply with legal obligations

  • Respond to lawful requests (e.g. court orders)

  • Protect our rights and prevent fraud

4. Marketing & Advertising

We may use your information to show you relevant ads or marketing.

You can opt out via:

Or visit: http://optout.aboutads.info/

5. Do Not Track

Please note that we do not currently respond to “Do Not Track” browser signals.

6. Your Rights (GDPR)

If you are in the UK or EU, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Object to processing

To exercise these rights, contact us using the details below.

7. International Data Transfers

Your information may be transferred outside the UK/EU, including to:

  • United States

  • Canada

We ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your Order Information for our records unless you request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Operational changes

  • Legal requirements

  • Service updates

10. Minors

Our website is not intended for individuals under the age of 13.

11. Contact Us

If you have any questions, requests, or complaints, please contact us:

Email: movingkilosltd@gmail.com
Address:
Moving Kilos Ltd
88–90 Birch Hall Lane
Manchester
M13 0XZ
United Kingdom

Optional (STRONGLY RECOMMENDED ADDITION)

Add this for extra legal protection:

Payments

All payment information is processed securely via third-party providers. We do not store your full card details.

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